Back to help

Notifications

Email notifications for important events: newly loaded invoices, invoice payments, processing failures, and bank consent renewal requirements.

Screenshots and a more detailed guide are coming soon.

1
Step 1 / 4

New invoice notifications

When the system automatically loads new invoices (from email or API), you receive an email with the subject 'New invoices loaded'. The email contains a list of incoming and outgoing invoices with details: from whom, amount. The footer has an 'Open FaktApp' button for direct access to the application.

2
Step 2 / 4

Payment notifications

When an invoice is automatically matched with a bank transaction and marked as paid, you receive an 'Invoice paid' email. The email contains: invoice number, customer/supplier name, payment date, and amount paid. It also includes a 'View Invoice →' button to view the detail.

3
Step 3 / 4

Processing error notifications

If an error occurs during invoice processing, you receive an email notification that the invoice requires manual processing. The email contains the filename of the problematic invoice and a 'Process Invoice' button for direct navigation to the invoice detail in the application.

4
Step 4 / 4

Bank consent renewal notification

When the bank consent expires, you receive an email in Czech with the subject 'Bank Consent Renewal'. The email contains the warning 'Without renewal, transaction synchronization is suspended' and a 'Renew Bank Access' button. If the button doesn't work, the email also includes a direct link to copy.